Job Description:
Working within the IT team based in Northampton, the successful person will be responsible for providing basic Helpdesk support to users covering primarily Microsoft Office applications, as well as support for printing, internet, e-mail and the case management system.
You will assist in monitoring incoming emails and making on-site visits to branch offices to deal with hardware faults. You will also be involved in providing training on basic functions of Word, Excel and the case management software, either remotely or on-site at branch offices.
You may also be called upon to carry out basic ergonomic assessments if required, however this is optional and not a requirement for the position.
This role will appeal to someone who has a keen interest in IT and who is seeking their first role in this area.
We offer first-class training and development opportunities for the successful candidate.
A clean driving licence and own transport are essential as you’ll be “out and about” keeping us online.
We cover numerous areas of law including:
• Residential Conveyancing
• Family & Matrimonial
• Family Mediation
• Employment
• Clinical/Medical Negligence
• Childcare & Social services
• Wills, Trusts and Probate
• Contentious Probate – Contested Wills & Trusts
• Care Home Fees
• Private Landlord
• Disputes and Litigation / Dispute resolution
With such a diverse range, we’re always looking for talented individuals of various experience and levels to join us.
Benefits Package
Depending on role and level, we can offer a comprehensive benefits package, which can include:
***NEW*** Salary sacrifice scheme which provides a tax-efficient way to get into a new car.
- The salary sacrifice car scheme is open to all vehicles whether ICE (Internal Combustion Engine) Hybrid or Electric and provides savings generated through reductions in national insurance and income tax payments.
- It is a particularly good way to get into an Electric Vehivle (EV) due to not just the savings generated through reductions in national insurance and income tax payments, but 2% Benefit In Kind tax and lower running costs.
- We are hoping to shortly launch a number of EV charging points across 3 of our offices, with a further rollout in due course.
- Option to join a pension scheme where we will match up to 4% contribution.
- BUPA (certain positions only) with the ability to add spouse and/or dependants.
- Permanent Health Insurance, also known as Group Income Protection, (certain positions only) which pays a percentage of salary after 6 months sickness absence.
- Regular Long Service Awards
- Discounted Health Club and Gym Memberships
- Other flexible benefits such as discounted gym membership, the option to purchase additional annual leave, Childcare vouchers, Health Screening, Retail Discounts Scheme and more.
- Competitive holiday entitlement that rises with length of service.
- Death in Service benefit (after qualifying period) paying 3 x salary.
- Paid Volunteer Leave
Even if you don’t currently see an opportunity that interests you we’re always delighted to hear from enthusiastic, talented people looking for their next move, whether legal professionals or those looking for non legal opportunities.
